10+ years experience. Six Sigma MBB. COPC CXPL Certified. Founder of QuNeva WFM. Based in Riyadh, Saudi Arabia.
Specializing in: Workforce Management, Workforce Planning, Capacity Planning, Forecasting, Contact Center Operations, Power BI, WFM, CX.
Contact: Abdelrahman-Ezzat@outlook.com | +966 50 100 2037